Terms and Conditions

All prices are per room for 2 people. Please contact us for single prices.

Minimum 2 nights stay can be booked direct by website. 1 night stay may be available on enquiry but is subject to full payment in advance as deposit.

Payments -  When  we have received your booking we will contact you using a Messaging system.  It is your responsibility to check your emails regularly and let us know about any changes to your email address. As soon as you receive your confirmation, you must check the details carefully.  If anything is not correct you must tell us immediately. Full payment is due on arrival by Stripe online payment, cash, cheque or bank transfer.

Arrival Times - You can arrive at 'Strathearn' after 4pm but please let us know if you are going to be after 7pm.

Leaving Times - Please vacate the room by 10.30am on your last day.

Changes - If you want to change any detail of your confirmed booking, we will do our best to make the changes. All changes must be made in writing/email. We may treat changes to your dates as a cancellation of the original booking so you may have to pay cancellation charges (see Cancellation Policy)

• No smoking in the house please.
• We are unable to accommodate pets as we have livestock on the croft
• Please respect our home, and inform us of any accidents/damage.
• You are welcome to access the croft land surrounding the house but we are not liable for any accidents you may sustain. Please close any gates and respect the animals.

 Personal Information and Privacy
The Immigration (Hotel records) Order 1972 requires us to record and retain for 2 years minimum, basic information about our guests.
For overseas visitors this includes passport numbers, and next destination if known.
We also collect names, addresses, telephone numbers, and other data such as how you heard about us, in order to run the B&B and for our own marketing purposes.
Your data is stored on our system which is password protected and not available online.
We use Free to Book as an online booking system.
Their privacy statement is on their website. See 'Privacy and cookies' on the booking calendar.
For processing card payments and for taking deposits at booking we use Stripe and have a Sum Up card reader. We have no electronic or other record of card data except amount paid and by whom.
We do not share your data with other parties.
We have CCTV cameras at the doors which should help to make sure we notice when you arrive. This is so you won't be left out in the rain/basking too long in the sun! Do please press the bell push anyway.

Registered with the Information Commissioner's Office reference Z3586556

Covid 19 specific information. We will comply with all official Scottish Government directives.

If a guest is displaying signs of the coronavirus (COVID-19) virus while staying with us, they should inform us, immediately self-isolate and request a test. If they are confirmed to have coronavirus (COVID-19), they should return home if they reasonably can. They should use private transport but only drive themselves if they can do so safely. If a guest cannot reasonably return home (for example because they are not well enough to travel or do not have the means to arrange transport), their circumstances should be discussed with an appropriate health care professional and, if necessary, the local authority.
If a guest is unable to return home, we will discuss with you meal and laundry provision, and whether you should clean your own room and strip your own beds.
The guest will be expected to pay the costs of an extended stay.
Guests should follow government guidance on dealing with possible or confirmed coronavirus (COVID-19) infection. Once the guest (and if appropriate their family) has finished the required self-isolation period and is no longer symptomatic, they should return to their main residence and continue to follow the government guidance on self-isolation, household isolation and social distancing.

www.gov.scot/binaries/content/documents/govscot/publications/advice-and-guidance/2020/06/coronavirus-covid-19-tourism-and-hospitality-sector-guidance/documents/test-and-protect---hospitality-poster-a4/test-and-protect---hospitality-poster-a4/govscotPeople staying in accommodation that have symptoms of coronavirus (COVID-1